KraftMaid Cabinets

Frequently Asked Questions


  • Are these genuine cabinets or "Scratch and Dent"?

    YES! These are brand new, genuine brand name cabinets direct from the manufacturer! We sell only genuine cabinetry direct from their own factories. Buy your discount cabinets online from us and save big.

  • How long does it take to get my cabinets?

    Typically it takes 4-6 weeks from the date of order. Once your order is placed, you will be given an exact date of delivery within 7 days.

  • What payment methods do you accept?

    We accept credit cards, personal checks, bank checks, money orders and direct bank transfers. Please call us if you have special payment needs.


  • What if my list is wrong?

    We order EXACTLY what you tell us to. We cannot be held responsible for mistakes in sizes, wood species, finishes, etc. Because accuracy is of vital importance, you will need to make sure the list is correct.

  • What if the cabinets are damaged?

    The manufacturer is liable for the replacement of cabinets damaged in shipment. You must report the damage to us (images included), within 24 hrs of delivery. If something needs to be replaced, it is given priority scheduling and usually ships within 7-10 business days.

  • Do I have to help unload the cabinets?

    Free delivery is for tailgate service only. This means our driver will bring the cabinets to your home or job site and slide them to the back of the truck. You will need to have someone there to unload your cabinets and carry them into the house or job site. Our drivers are not allowed to take the cabinets off the truck, or carry them into the house or job site. The driver must also have paved access to the garage or unloading area. (ex: He will not drive the truck through a yard or construction area to the garage or other desired location.)

  • Do I have to be at home when the cabinets are delivered?

    Yes, someone must be at the delivery address to accept and sign for the cabinets.

  • What if I am not confident that I can measure correctly or that my list is correct?

    You must make sure the cabinet list you send us is correct. If you are not confident in your own measurements then you should rely on your contractor or an experienced installer. We cannot be held responsible for items ordered incorrectly.

  • Do the cabinets come with a guarantee or warranty?

    YES! Each manufacturer has their own warranty.

  • Is there a order size minimum?

    There is not a minimum size order. However, because we absorb the cost of shipping, the larger the order is, the more significant your savings. Small order sizes (typically 1-5 cabinets) will be priced as customer pick up orders with the option of delivery. Send us your list and you can compare for yourself!

    How do I get a quote?

    Click here for your free quote.